Safety is the highest priority of the State ATM Corporation. The primary objective of the Enterprise is to ensure compliance with national ATM safety requirements with all the employees committed to this goal.
To provide safety of its operations, the Enterprise has implemented the ATM Safety Management System. It ensures systems approach to safety indicators, identification and elimination of hazards before they result in incidents and accidents, commitment of the Enterprise to continuous safety improvement in the future.
Voluntary safety reporting system
The Voluntary Safety Reporting System is operated by the Head Office of State ATM Corporation.
The System performs prompt review of in-coming reports, development and supervision over the implementation corrective actions aimed at elimination of identified deficiencies and shortcomings. The System informs the respondents about the results of report analysis within 14 days of receipt.
How to file a voluntary report
A Voluntary Safety Report can be submitted from this Web page. To do so, please fill in the form below and press “Send”.
QualityFSUE “State ATM Corporation” Quality Policy Statement
In order to regularly improve the air navigation services (ANS) provided by the FSUE “State ATM Corporation” (the Corporation) to Russian airspace users, to increase customer satisfaction with ANS, and to deliver high-quality aeronautical information documents in a timely manner the Corporation has developed, implemented, maintains and continuously enhances a quality management system (QMS) in accordance with international standard ISO 9001:2015 and national standard ISO 9001-2015 requirements.
ANS safety is the Corporation’s highest priority.
The senior management of State ATM Corporation demonstrates leadership in the development and enhancement of the QMS, and is responsible for its performance. The senior management ensures the incorporation of QMS requirements into business processes, the development of a customer-oriented corporate culture, the understanding of the importance of effective quality management and compliance with QMS requirements; promotes the implementation of a process approach and risk-based thinking; allocates necessary resources to maintain and continuously enhance the QMS.
State ATM Corporation purposefully and consistently improves the customer-oriented approach, both internal and external, manages relationships with all stakeholders to optimize their impact on performance results. All employees of the Corporation that participate in operating processes consider an employee of a subsequent operation as their customer.
While acknowledging the leading role of its staff in achieving, maintaining and enhancing the quality of ANS, State ATM Corporation takes into account the possibility of human factor errors and strives to minimize them.
The Corporation takes proactive and effective steps to identify and meet ANS consumers’ current and future needs, constantly enhances cooperation with airspace users, monitors and analyzes their level of contentment and uses the information obtained to improve core operating processes.
State ATM Corporation senior management team assumes responsibility for ensuring compliance with international standard ISO 9001:2015 and national standard ISO 9001-2015 requirements, supporting the customer-oriented approach throughout the organization, and continuously enhancing the QMS. Any quality information or comments related to the air navigation service provided by the State ATM Corporation can be submitted to: firstname.lastname@example.org
For operational planning in Russian airspace, contact at +7 495 601 07 76